Privacy and Security Policy


Who we are

Our website address is:

All services provided by Viya Translations are owned and operated by our company, Gönen Tercüme Hizmetleri Sanayi Ticaret Ltd. Şti., registered at Altınkale mah. 4143, sok. No: 64, Döşemealtı, Antalya, Türkiye. Our company may collect personal data for various purposes. Below is our Privacy and Security Policy with detailed information on how and in what manner the personal data is collected, protected, and used.

Collection and Use of Personal Data

Personal information (such as name-surname, company information, phone number, address, or email address) may be collected by our company through the completion of various forms and surveys related to translation and other language services. This is done as a matter of course.

During the approval process carried out through our company or via email, the personal information provided to our company by our customers electronically will not be disclosed to third parties outside the purposes and scope set out by the “User Agreement” we have with our customers.

Personal information may also be used to contact the user when necessary. Information requested by our company, provided by the user, or related to transactions carried out through our company may be used by our company and its collaborators without disclosing the identity of our customers, for statistical evaluations, database creation, and market research, as set out in the “User Agreement”.

Confidentiality and Security of Information

Our company commits to keeping confidential information strictly private and confidential, considering it an obligation of confidentiality, and taking all necessary measures to ensure and maintain confidentiality, to prevent any part of the confidential information from entering the public domain or being used or disclosed without authorization.

Third Party Websites and Applications

Our company may provide links to other sites within its website. Our company does not bear any responsibility for the privacy practices and contents of these sites accessed via these links. Advertisements on our site are distributed to our users through our advertising partners. The principles of this Privacy and Security Policy only apply to the use of our company’s site, not to third-party websites.

Exeptional Cases

In the following limited cases, our company may disclose user information to third parties outside the provisions of this "Privacy Policy". These cases are limited to:

1. Compliance with the obligations imposed by legal rules such as laws, decrees, and regulations that are in force and enacted by authorized legal authorities;

2. To fulfill and implement the requirements of the "User Agreement" and other agreements we have with our users;

3. Information requests about users as part of a duly conducted investigation or inquiry by the competent administrative and judicial authorities;

4. When it is necessary to provide information to protect users' rights or safety.

Email Security

Never write your credit card number or passwords in the emails you send related to any service to our company. Information in emails can be seen by third parties. Our company can never guarantee the security of the information transferred from your emails.

Browser Identification Information

Our company may obtain information about users visiting our site and their use of the website using a technical communication file (cookie). These technical communication files are small text files sent to the user's browser by a website to be stored in the main memory. The technical communication file simplifies the use of the internet by storing status and preferences about the site.

The technical communication file helps to obtain statistical information about how many people visited the site, for what purpose, how many times a person visited the site, and how long they stayed, and dynamically generating advertisements and content for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or email. Most browsers are initially designed to accept technical communication files, but users can change the settings so that the technical communication file does not come or a warning is given when the technical communication file is sent.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Policy Changes

Our company may change the provisions of this "Privacy and Security Policy" by publishing them on the site, sending an email to users, or publishing them on the site. The provisions of the Privacy and Security Policy come into force on the date they are published.

For any questions or suggestions regarding our privacy policy, please send an email to You can contact us using the following contact details.

Gönen Translation Services Industry and Trade Ltd. Co.

Altınkale mah. 4143, sok. No: 64, Döşemealtı, Antalya, Türkiye

Mobile: +90 532 698 55 27 

Last updated: 05.06.2024